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Hayes, J. (2014b). The theory and practice of change management (Fourth edition). Palgrave Macmillan. http://www.vlebooks.com/vleweb/product/openreader?id=Worcester&isbn=9781137289025
Hayes, J. (2018). The theory and practice of change management (Fifth edition). Palgrave Macmillan.
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Measuring empowerment in practice: structuring analysis and framing indicators. (n.d.). http://siteresources.worldbank.org/INTEMPOWERMENT/Resources/41307_wps3510.pdf
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Reiger, K., Lane, K., Schofield, T. & Short, S. (2008). (n.d.-d). The complexity of social practice: understanding inertia and change in maternity care organizations. https://pdfs.semanticscholar.org/1e9e/73665a97ad30899193ee30569552ea042f1e.pdf
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